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The message is awaiting submission to the mailbox store

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Hi there,


We are currently moved to Office365 Cloud email services, but just for a few distribution groups, I am constantly get the following errors:


Delivery has failed to these recipients or groups:

<email distribution group> 

The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your helpdesk.


When I did the message trace, it shows:


Sender:kzhou@empowered.ca
Recipient:IMCEAEX-_o=ExchangeLabs_ou=Exchange+20Administrative+20Group+20+28FYDIBOHF23SPDLT+29_cn=Recipients_cn=5e36cc87ef074dbe81913f3d34f79270-PO@namprd05.prod.outlook.com
Message size:8 KB
Message ID:<ce09274a1ee047d39e74e24587c602e8@BN1PR05MB122.namprd05.prod.outlook.com>
To IP:
From IP:20x.xx.xx.xx
Delivery status:Failed


DATE
EVENT
ACTION
DETAIL
1/28/2014 6:00:49 AMRECEIVEMessage received by: BN1PR05MB122
1/28/2014 6:00:49 AMRECEIVEMessage received by: BN1PR05MB122
1/28/2014 6:00:50 AMRECEIVEMessage received by: BN1PR05MB122
1/28/2014 6:00:50 AMSUBMITThe message is awaiting submission to the mailbox store.
1 selected of 4 total
 


However, if I sent the email to it inside Office365 Outlook WebAPP portal, it was delivered successfully.


Please help.


Thanks,

Kevin







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