Hi Caritas,
To change the payment frequency of your subscription from monthly to annually, you need to contact our billing support team and going through the purchasing process again.
For more information: https://support.office.com/en-in/article/Change-your-payment-method-for-Office-365-8652f539-3123-4a8f-b9bd-6aa2f0e0372d
Moreover, you can also provide us with tenant information via the private message, so that we can help you. To protect your privacy, I have sent you a Private message. You can provide the information by replying to it. Here are the steps to access the PM:
1. Go to your details on the upper-right corner of the forum.
2. Click Private messages.
3. Click the subject Information Request: of my private message.
Thanks,
Roger Shen