Hi RILEYBRAGG,
Not all the Office 365 subscription plans have the access to download and install Office 2013 on your machine. For your reference:
https://technet.microsoft.com/en-us/library/office-365-plan-options.aspx
Given this situation, could you provide your user account for our investigation? To protect your privacy, I have sent you a private message. Below are the steps to access it:
• Go to the Your details section on the right side of the community site.
• Click Private messages.
• Click the subject title of the response to read the message.
• You can reply by using the form on this display.
Thanks,
Kerwin Yang