Hi Bob,
First of all, thanks for your good suggestions, and I also think your requirements are very important for our products and services. Since, it is hard to meet your every requirement at present, I invite you to submit a feedback about this requirement to our product team. Many features and improvements of the current programs are designed and upgraded based on the customers’ feedbacks. We’ll appreciate your comments and suggestions to help us improve our services and products.
In addition, regarding the service upgrade, I suggest you refer to the following article. From this article, you can get almost all of the information about the service upgrade:
http://community.office365.com/en-us/wikis/upgrade/guide-to-the-office-365-service-upgrade-for-2013.aspx
Thanks,
Kevin Huang