Microsoft refusal to allow upgrades
Got a new customer today and they have an Office 365 Exchange online (Plan 1) subscription which they just renewed this month. I told them about the Business Premium account which will allow them to...
View ArticleRE: Personal MS account and new Office365 Pro account
Hi Juan,I’m sorry for the inconvenience caused. Since the database have differences between MS account and Office 365 account, it’s not recommended to log in to Windows 8.1 and Office 365 with same...
View ArticleRE: Questions about migration from Exchange 2010 hybrid mode to O365
Hi Michelle,1. “What is the recommended approach for this? Should I set up the 2013 server before removing the hybrid components?”Yes, you’re right. We need to first install Exchange 2013 server before...
View ArticleRE: Questions about migration from Exchange 2010 hybrid mode to O365
Thank you for the information. I have one other question - what roles are needed on the Exchange 2013 server? I was planning to install the mailbox and CAS roles on the server.
View ArticleRE: Looking for a simple add-on license to use Outlook for Mac ver 15.6
Hi Kenny,Has the information above answered your question?Best Regards,Erick
View ArticleLooking for a simple add-on license to use Outlook for Mac ver 15.6
Hi there, I am looking to move 5 users under Exchange Online Plan 2 to an O365 plan as the current P2 license does not support/activate the latest Outlook for Mac ver 15.6. Is there an add-on,...
View ArticleRE: Email with outlook desktop and own domain
Hi Alan,I just want to confirm whether you still need any help. Please feel free to post back.Thanks,Henry Huang
View ArticleEmail with outlook desktop and own domain
HiI purchased "office 365 business" in order to use outlook on my desktop with personal domain email address. After a couple of hours I managed to link my website (built on Wix) to 365 using the...
View ArticleRE: Questions about migration from Exchange 2010 hybrid mode to O365
Hi Michelle,Thanks for the update. On this scenario, it is recommended that we install Mailbox role and CAS role on Exchange 2013.Thanks,Young
View ArticleRE: Questions about migration from Exchange 2010 hybrid mode to O365
Hi Michelle,Do you need any further assistance? We are always here to help you.Thanks,Young
View ArticleRE: installation onto another drive
Unfortunately you cannot customize the installation location for Click-to-Run for Office 365 products. Click-to-Run can only be deployed to the system drive which is typically drive C.Reference:...
View Articleinstallation onto another drive
I need to be able to install office 365 on another drive as it takes up too much room on my SSD.
View ArticleRE: Using Outlook to import PST file to Office 365
Hi ScottYou should be able to select "Do not Import Duplicates Option" while importing pst and that does not import the items that are already existing in Exchange online mailbox. This option will be...
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RE: Using Outlook to import PST file to Office 365
Hi Scott,I would like to know whether you have tried Under Options, click Do not import duplicates. This option will not duplicate import, unless if you want the imported information to replace or...
View ArticleRE: Using Outlook to import PST file to Office 365
Thank you, Poornim - I'm running the import again and I chose the "replace duplicates" option which hopefull will work, but will probably take longer than the "do not import duplicates" option. Once...
View ArticleRE: Using Outlook to import PST file to Office 365
Hi Shayamal,Thank you for the guidance. I've already started the import over again using the "replace duplicates" option. It seems to be working, but won't know for sure for another couple of hours...
View ArticleUsing Outlook to import PST file to Office 365
Hi,I am in the midst of a 60 mailbox migration to Exchange Online. I have about 13 pst files that I need to import, and I'm doing that using the Import/Export Utility in Outlook 2010. I have had a...
View ArticleRE: IMAP Migration - csv file problem
Hi Scott,Yes. If only one mailbox failed to migrated, we suggest you delete the old batch and create a new one only for this mailbox. Or you can use pst files to migrate this mailbox manually. To...
View ArticleIMAP Migration - csv file problem
Hi,I created an IMAP migration batch yesterday and the csv file had 14 accounts in it. The process was successful for 13 of the 14 mailboxes and one failed due to a bad password. I corrected the csv...
View ArticleRE: Convert Exchange 2007 mailboxes to mail-enabled users after a staged...
Hi ProbitySupport,The issue seems to be related to your anti-virus software.The attachment is a .zip file and I have successfully downloaded it. To save your time, please provide one email address in...
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