Hi cezz,
Thanks for the information provided. I'd like to collect your tenant information, so we can further investigate this issue from back-end.
I have also sent a private message to you to collect your tenant information, and you can check private messages with the following steps:
• Go to the Your details section on the right side of the community site.
• Click Private messages.
• Click the subject title of the response to read the message.
• You can reply by using the form in this display.
• Click Submit Reply.
Thanks,
Allen Qiu