Hi Eric,
Regarding “I can’t login using my Hotmail account”, do you mean you try to log into Office 365 by using the Hotmail account?
If yes, actually, we can only use an Office 365 account to log into Office 365 via http://portal.microsoftonline.com. The Hotmail account is not an Office 365 account, so we are not able to log into Office 365 with it.
Note: If you haven’t added your custom domain to Office 365, then the Office 365 account looks like: username@companyname.onmicrosoft.com
Meanwhile, when mentioning “in order to buy the service”, do you mean you try to buy Office 365 business plan? If yes, you can purchase it directly via http://office.microsoft.com/en-us/business/compare-all-office-365-for-business-plans-FX104051403.aspx
If there is any misunderstanding, please post back with more information. For example, which kind of service do you want to buy? So we can assist you properly.
Thanks,
Charles Li
Regarding “I can’t login using my Hotmail account”, do you mean you try to log into Office 365 by using the Hotmail account?
If yes, actually, we can only use an Office 365 account to log into Office 365 via http://portal.microsoftonline.com. The Hotmail account is not an Office 365 account, so we are not able to log into Office 365 with it.
Note: If you haven’t added your custom domain to Office 365, then the Office 365 account looks like: username@companyname.onmicrosoft.com
Meanwhile, when mentioning “in order to buy the service”, do you mean you try to buy Office 365 business plan? If yes, you can purchase it directly via http://office.microsoft.com/en-us/business/compare-all-office-365-for-business-plans-FX104051403.aspx
If there is any misunderstanding, please post back with more information. For example, which kind of service do you want to buy? So we can assist you properly.
Thanks,
Charles Li