Customer Service failures at every level, even the supervisors don't call back!
I'm pretty much fed up with Office 365 support, I've had a couple of tickets open, one for over 4 weeks and at almost every call with either a technical person or their supervisors they do not meet...
View ArticleRe: Customer Service failures at every level, even the supervisors don't call...
This is why paying an extra $1 a month per users to go with a Syndication Partner is the best route most of the time.With that said..What is your issue and do you think anyone here could be able to...
View ArticleExisting Office 365 account upgrade schedule
I am wondering when we can expect our existing Office 365 account to be upgraded. All of our clients have had their service upgraded to the latest version but our own service has not changed. We would...
View ArticleRE: Migration failures from Exchange 2003 to Office 365
Hi Paul,Are there any updates? Please share them with us.Thanks,Edmond Peng
View ArticleRE: Migration failures from Exchange 2003 to Office 365
Hello Edmond, and thanks to Edward for his response earlier. My apologies for the delay in responding.While the message size issue is something to look out for, I think it is very unlikely that this...
View ArticleRe: Office 365 Users Unable to Send to On-Premises Users with Hybrid Setup
Thank you Neo,We already have several domains (including the one used in the "TO" address) as "Internal relay domain"I need to find out where the emails are going!! they seems just to disappear!!!!By...
View ArticleRe: Existing Office 365 account upgrade schedule
Hi Paul, Being understanding, I can fully understand you’d like to experience the latest version of Office 365 service and take advantage of it to avoid the current issues you are getting. However,...
View Article1 mailbox with multiple email address
Dear All, I would like to set 1 mail with multiple email address which is used by other user. I found that it is not allowed to configure in office 365. May I know what is the other way to do so?...
View ArticlePublic Folder Migrate from e2k7 to office 365
Dear All, I am doing a cutover migration from exchange 2007 to office 365. May I know how to migrate our existing public folder to office 365? Do I just create the public folder mailbox and folder on...
View ArticleRe: Upgrading mailboxes on Litigation Hold A2/Plan2 -> A3
Hi Dan,Do you require any further assistance? Feel free to post back.Thanks,Allen Zhang
View ArticleRe: migration script not working
Hi kweng7,After reviewing the article you provided, I find the article is applied to Live@edu prior to Office 365. Since the scripts should be run in Live@Edu plan, I suggest you refer to Live@edu...
View ArticleRe: 1 mailbox with multiple email address
Hi Elroy,I’d like to collect some information from you: 1. Which plan are you using? Have you upgrade to the latest version of Office 365? 2. Is the email address used by other user an internal email...
View ArticleRe: Public Folder Migrate from e2k7 to office 365
Hi Elroy,To migrate Public Folders from on-premise Exchange 2007 to Office 365, please make sure the Exchange Server version meets the requirement: Exchange 2007 SP3 RU10Here is an article about the...
View ArticleRE: Cutover migration from exchange 2007 to office 365
Hi Elroy,Does the information help you?@Jesper,Thanks for answering the questions.Best Regards,Bruce Zhou
View ArticleRe: Public Folder Migrate from e2k7 to office 365
So if the server is not meeting the requirement. It is not able to migrate public folder? and if the public folder is holding calendar and contact, can it be migrated? Thanks
View ArticleRe: 1 mailbox with multiple email address
I am using plan 1. how do I check for the office 365 version?the email address is other office 365 mail user with same domainI would like the email sent to other address to be received in the mailbox.....
View ArticleRe: 1 mailbox with multiple email address
Dear Sir, My situation is I have few email address which is not office 365 user. And I have a department account which should receive all mail to the department staff email address. Is there any way I...
View ArticleRe: Office 365 Users Unable to Send to On-Premises Users with Hybrid Setup
A new update, I'm unable to move users from on-premises to 365 if the mailbox has been created earlier on 365!!The error I'm getting is "Error: MigrationPermanentException: An error occurred while...
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