Trouble installing/downloading Office 365
Hi, I need help installing my Office 365 home premium package.I bought my laptop, and it came with Office 365 preloaded, but only as a trial of course.After the subscription expired, I needed Word so I...
View ArticleRe: Trouble installing/downloading Office 365
Hi JoJo,Based on your description, I suggest you follow the steps in the article below to troubleshoot the issue.General troubleshooting for installing Office 2013 and Office 365Meanwhile, about these...
View ArticleRe: Change a 365 subscription to Office 2013 Home and Business
No I was looking for help changing the install to Office Home and Business from Office 365 Home Premium. My customer does not want to pay a subscription fee when they own the stand alone copy of...
View ArticleUnable to sync Office 365 mail with Outlook 2013
My company has a dozen + email accounts. I have switched 2 of the emails to Office 365 so that I can have my emails synced on different devices, OWA/laptop/mobile. The emails are successfully synced on...
View ArticleRe: Unable to sync Office 365 mail with Outlook 2013
Hi Bryan, I’d like to confirm the following information:What do you mean by “switched 2 of the emails to Office 365”? Here is my understanding: you have verified 2 custom domain into Office 365 for...
View ArticleMigrating from godaddy
I am moving 3 small mailboxes and one that has about 4g of data in it, the small ones migrate no problem but the other one keep failing. How do I resolve this?
View ArticleRe: Migrating from godaddy
Hi Murton,To help us troubleshoot the issue, I’d like to confirm the following information: 1. How do you migrate the mailboxes? 2. Are there any error messages when you move the large size mailbox? 3....
View ArticleRe: Migrating from godaddy
I used the Migration Dashboard and uploaded the CSV file with Password. I am doing mailbox by mailbox. There was one error message:Error: RemoteServerIsSlowException: Data migration for this mailbox...
View ArticleRe: Change a 365 subscription to Office 2013 Home and Business
Hi Djice,I totally understand your feeling and I am sorry my misunderstanding about your requirement.I have reviewed all the posts carefully, here is my understanding again: The customer has activated...
View ArticleRe: Migrating from godaddy
I tried a smaller mailbox and got this messagerichard@smartlivingteam.comStatus: Failedrichard@smartlivingteam.comSkipped item detailsData migrated: Migration rate: Error:...
View ArticleContinued use of MS Office Professional '10 after conversion to 365 SmBus Prem?
I presently use Office 365 Small Business for website and e-mail hosting, but I rely on MS Office Professional 2010 to manage e-mail. I am considering upgrading to 365 Small Business Premium in order...
View ArticleRe: Continued use of MS Office Professional '10 after conversion to 365 SmBus...
Hi CreditCop,Yes, multiple versions of Office can coexist on the same PC. So, after you installed Office 2013 on your computer, Outlook 2010 still works. However, there’re some details need to be...
View ArticleRe: Migrating from godaddy
Hi Murton,Thanks for your update.As for:"I used the Migration Dashboard and uploaded the CSV file with Password", Office 365 has two types of migration need to upload .CSV flle. One is IMAP migration,...
View ArticleRe: Migrating from godaddy
Hi Jerry, I did the Imap Migration, I am migrating from an Imap go daddy account. I am only migrating 3 accounts. I did them each individually and the 2 smaller accounts migrated without an issue. The...
View ArticleRE: Unable to sync Office 365 mail with Outlook 2013
Hi Bryan,Is there any update?Regards,Colin
View ArticleMigrating from Exchange 2003 to Office 365 WITHOUT domain synchronization
Hi there, We're in the middle of a cutover from an old domain to a brand new domain. We've built an Office 365 environment that is synchronized with the NEW domain's AD. I'm now trying to figure out...
View ArticleRe: Migrating from Exchange 2003 to Office 365 WITHOUT domain synchronization
FactorThe Best method would be to use MigrationWizYou would be able to log into the Source OWA, then the Destination OWASetup the users Old email address/password, then the users New Email...
View ArticleLync Online
Is there anyway we can download and run a test version of Lync Online (Plan 2) without having to buy the product first? I do not want to get tied into a one year contract if I do not like the...
View ArticleRe: Lync Online
JMifxI hardly ever try to promote our company, but you can check us out at AppRiver.com. We give everyone a free 30day trial before you have to even give us a credit card. We are the largest Syndicated...
View ArticleRe: Lync Online
AppRiver_DPetree,would it be possible to do a trial of Lync Server for 5 users to a UK company?
View Article