RE: Exchange SLA for O365
Reading the Microsoft SLA should provide the answers to the terms of the service and how to claim the SLA.technet.microsoft.com/.../office-365-service-level-agreement.aspxDont quite understand question...
View ArticleExchange SLA for O365
Dear Support,One of my client has the following query on exchange SLA of 99.9% uptime.1)How the start and end time of down time calculated? Is there any support system for create tickets through...
View ArticleRE: Imap migration mailbox
Hi Todor,From your description, I understand that you get stuck when migrating the mailbox with multiple subfolders to Office 365. If this is the case, I suggest you perform the steps below to see if...
View ArticleImap migration mailbox
Hiim trying to migrate mailbox which is approx. 26-27gb with many subfodlers in InboxI was trying several times with IMAP migration tool on office365 but without successCan anyone suggest what is the...
View ArticleRE: Importing Outlook 2010 PST into Outlook 365
Hi Andrew,I'd like to confirm what Office 365 subscription you have purchased, Office 365 for Business plans such as Business Premium, Enterprise or Office 365 Home?If you purchased an Office 365 for...
View ArticleRE: Cutover migration issues / best practices
Hi Young, I have replied to your private message, I'm ok now with the ADFS and Single Sign On thing, we don't have Dir Sync running and we'll implement this SSO until we complete the migration and...
View ArticleRE: Importing Outlook 2010 PST into Outlook 365
It is installed on a computer I purchased from Dell, Office 365 Home with all 7 apps. What I want to know, is the following: I currently use Office (Outlook) 2010 on my home machine. I have been...
View ArticleRE: Importing Outlook 2010 PST into Outlook 365
Hi Andrew,I would like to know whether you have set up all those 7-8 email accounts on the new Home Office 365 Dell pc. If not, then you need to first set up your Office 365 for business or other...
View ArticleImporting Outlook 2010 PST into Outlook 365
I am an end-user who is using Outlook 2010 standalone, and a PST file of approx. ~2GB in size. I just purchased a new computer that includes a 1-year subscription to Office 365. How can I import my...
View ArticleRE: Cutover migration issues / best practices
Hi Victor,Thanks for the update.I replied to your private message. Please feel free to check it. Thanks,Young
View ArticleCutover migration issues / best practices
Hi all, I'm in the middle of a cutover migration and have some questions, can I implement AD integration using ADFS before the migration so I can skip the step when the users need to login with a...
View ArticleRE: OneDrive greyed out after upgrade?
Hi kh_sha,We've fixed the issue for the following affected user account from the back end:kxxxxa@livxxxxxxxcaPlease kindly verify whether you can manage your personal site successfully now. And feel...
View ArticleOneDrive greyed out after upgrade?
I signed up and downloaded office365 through my school, the apps (word, excel, etc) are all perfect but I was under the impression that I was supposed to get 1tb of OneDrive space along with the apps...
View ArticleRE: Outlook Forms and upgrading from SBS 2003 to Office 365
Hi Mike,As far as I know, there is no official document mentioned about how to migrate Outlook Forms from SBS 2003 to Office 365. They may need to create new Forms after migrating to Office 365. We are...
View ArticleRE: Outlook Forms and upgrading from SBS 2003 to Office 365
Thanks for the response Anna, I was expecting that answer but hoped I was wrong.
View ArticleOutlook Forms and upgrading from SBS 2003 to Office 365
I have a customer that would like to upgrade from SBS2003 to Office 365 and they're wondering about getting their Outlook Forms across as they use the Forms for booking in information when adding a...
View ArticleRE: Error while migrating user
Hi psh8989,Regarding the error message, it seems the issue is related to Exchange related attribute. Given the situation, I need to compare the normal user and impacted user. You can use ADSIedit to...
View ArticleError while migrating user
Hello,I am performing a staged migration from Exchange 2007 running on Server 2003 to Office 365. When I try to migrate a certain user, I keep getting this error returned back with a migration failure...
View ArticleRE: Cutover migration issues / best practices
Thanks for your reply Young, it's clear to me now, I'll do what you suggested.Thanks again!
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RE: Hybrid configuration update Get-FederationInformation error
Hi Gilberto,Based on the result of "Get-FederationInformation domain.com –Verbose", the Autodiscover record cannot be resolved. Please see the picture below.You mentioned "... Autodiscover (all...
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